Shipping policy

Please see our shipping policy below:

Shipping methods: We offer delivery to addresses on the territory of Romania. We work with trusted carriers to ensure the safe and timely delivery of your orders.

01. Order processing time:

Orders are usually processed within 1-2 business days of receipt. Please note that processing time may vary during busy or promotional periods.

02. Delivery costs:

Delivery costs are calculated according to the weight, size and destination of the package. The exact delivery cost will be shown at checkout, before payment.

03. Delivery time:

Delivery time depends on the chosen delivery method and destination. Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances or customs procedures may cause delays beyond our control.

04. Tracking:

Once your order is shipped, we will provide you with a tracking number. You can track the progress of your parcel through the carrier's website using the tracking number provided.

05. Shipping restrictions:

We currently only offer delivery to select countries/regions. Please ensure the delivery address provided is accurate and complete to avoid delivery issues.

06. Customs and duties:

International orders may be subject to customs duties, taxes or charges imposed by the destination country. Any additional charges related to customs clearance are the responsibility of the consignee. Shipping Questions:

If you have any questions or concerns about shipping, please contact our customer service team at 112@112coffee.com or to the phone number +40748306001. We will help you resolve any shipping issues as best we can.