Refund policy

At 112coffee.com, we want to ensure your satisfaction with your purchases. Please see our refund policy below:

Returns:

• Due to the customized nature of our products, returns and refunds are not applicable.
• If there is a defect or error in your order, please contact us within 1 day of receiving the product.
• We will work with you to resolve the issue and provide an appropriate solution.

Damaged or incorrect products:

• If you receive a damaged or incorrect product, please notify us immediately.
• Provide detailed information and, if possible, include photos of the damaged or incorrect product.
• We will evaluate the situation and arrange replacement or refund depending on the circumstances.

Contact us:

If you have any questions or concerns about your order or our refund policy, please contact us at 112@112coffee.com or at +40748306001. Our customer service team will be happy to assist and provide further guidance.